FAQ
Which headset do I need? A Meta Quest 3 or Quest 3S. Other Quest models and other VR headsets are not supported.
The headset won’t connect / shows “Offline”. Make sure the headset is on, the VRSim Training app is open, and the headset is on the same Wi-Fi network as the dashboard. The first pairing needs a fresh 6-digit code (valid for ~10 minutes).
Where do I enter the pairing code? In the VRSim Training app on the headset itself. Get the code from the dashboard: “Headsets” → “Add headset”.
Can I run several scenarios in a row? Yes. Use the queue: add scenarios and reorder them by dragging — they run one after another.
What does the “Show hints” checkbox do? It turns the learner’s in-game hints on or off for the session.
I unpaired a headset by mistake — did I lose the reports? No. The history of completed sessions is kept in reports. To use the headset again, just pair it once more.
Can I change the scenario without interrupting the learner? Yes. Launch a new scenario on the same headset — it loads on top and the learner is not kicked out.
Didn’t find your answer? Email us at hi@vrsim.training — we’ll help.